How to get a NetBackup 5230 2.7.3 appliance to support the mixed storage shelf configuration

Description

This solution allows you to have a mix of 2U12 49TB & 3U16 24TB/36TB storage shelves attached to a  NetBackup 5230 4TB/14TB Appliance (128 GB/192 GB memory with 4 TB/14 TB head node capacity).

You can add the shelves in the following ways:

• Add one to four 3U16 24TB/36TB shelves to an appliance that does not have any storage shelves.
• Add one to four 2U12 49TB shelves to an appliance that does not have any storage shelves.
• Add 2U12 49TB shelves to an appliance that already has at least one 3U16 24TB/36TB shelf for a total of four shelves.
• You cannot connect a 2U12 49TB shelf to an appliance and connect 3U16 24TB/36TB  shelves after the 2U12 49TB  shelf. When you have a combination of 2U12 49TB  shelves and 3U16 24TB/36TB shelves the 3U16 24TB/36TB shelves must always be closest to the appliance.
• You cannot add any storage shelves to an appliance that already has four shelves.

The shelf connection scheme is the same as the scheme that is currently used for connecting the 3U16 24TB/36TB shelves to a NetBackup 5230 4TB/14TB  Appliance. An expansion storage kit is required to install storage shelves into an appliance that does not have any storage shelves.

Note:  Mixing 3U16 and 2U12 shelves requires a SAS2 to SAS3 cable which is provided with the 2U12 shelf. If the cable is missing then please contact Veritas technical support.

Customers with NetBackup 5230 4TB/14TB Appliances with Appliance Release 2.7.3 should apply the patch to utilize this combination of storage shelves.

Contact Veritas technical support and reference Etrack 3905301 and this article to receive the patch.


For instructions on installing the patch, refer to article number 000076512 by clicking the Related Articles link on this page.

Etrack : 3905301