Unable to move archives due to error: "Cannot connect to Enterprise Vault directory on servername"

Problem

Could not connect to the Enterprise Vault Directory on 'destination servername' when moving archives.

Error Message

DTrace log shows:

12 13:53:56.425 [10864] (mmc) <4100> EV:H {CBaseDirectoryServiceWrapper::Invoke} HRXEX fn trace : Error [0x80070005], [.\DirectoryServiceWrapper.cpp, lines {366,372,414}, built Nov 11 21:02:52 2011].
29 13:54:04.722 [10864] (mmc) <4100> EV:M CAUIMoveArchivesWizard::SetSite: No access to server: destination servername; Reason: Could not connect to the Enterprise Vault Directory on 'destination servername'.|Check that 'destination servername' is available on the network and that the|Enterprise Vault Directory Service is running.

System event log shows two LSASRV warning events ID 40960:-

The Security System detected an authentication error for the server RPCSS/EV01.  The failure code from authentication protocol Kerberos was "The attempted logon is invalid. This is either due to a bad username or authentication information. (0xc000006d)".

The Security System detected an authentication error for the server cifs/EV01.group.local.  The failure code from authentication protocol Kerberos was "The attempted logon is invalid. This is either due to a bad username or authentication information. (0xc000006d)".

Cause

When the operating system attempts to connect to a computer on the network, Credential Manager supplies the current user name and password to the computer if it has been stored. If the stored credential is out-of-date, the authentication will fail.

Solution

1. Open the Control Panel on the source EV server where the Move Archive task resides.
2. Go to User Accounts and launch Credential Manager.
3. Remove the stored user name and password for the the destination EV server.
4. Initiate the Move Archive task.