Problem
Enterprise Vault (EV) Mailbox Synchronization for Exchange Mailbox Archiving Tasks
Solution
If the midday and midnight synchronization are not acceptable, the task can be modified to reflect a satisfactory schedule.
To edit the mailbox synchronization times follow the instructions given below:
- In the Vault Administration Console (VAC) expand Enterprise Vault Servers and select the required EV server.
- Click on Tasks
- Double-click the Mailbox Archiving Task for the required Exchange server to display the Properties page.
- Click the Settings tab.
- Select the desired synchronization schedule.
- Click OK to close the properties window.
To synchronize mailboxes outside of the scheduled times perform the following:
- In the VAC expand Enterprise Vault Servers and select the required EV server.
- Click on Tasks.
- In the right-hand pane, double-click the Mailbox Archiving Task for the Exchange server, to display the properties window.
- Select the Synchronization tab. Make sure All mailboxes and Mailbox properties and permissions are selected as shown in Figure 1.
- Click Synchronize.
To see when synchronization has completed, open Veritas Enterprise Vault log in Event Viewer. There will be an informational event for starting and completing the synchronization:
3197 "Starting synchronization run of all mailboxes on Exchange server EXCHANGESERVER"
3437 "Finished synchronization run of all mailboxes on Exchange server EXCHANGESERVER"
- Click OK to close the properties window.
Figure 1 
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