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Article: 100001741
Last Published: 2024-03-20
Ratings: 0 1
Product(s): Enterprise Vault
Problem
Below is a list of DTrace processes and descriptions of each process responsibility.
Solution
This list is to provide additional information for most processes available to Dtrace when troubleshooting functions and errors in Veritas Enterprise Vault (EV).
EV Server:
Accelerators (Compliance Accelerator[CA]\Discovery Accelerator [DA]):
File Server with File System Archiving Agent (FSA):
EV Reporting:
Client workstation with the EV Client Add-on:
EV Server:
| Process | Description |
|---|---|
| Admin Service | EV Admin Service (Check for Disk Space and Memory Usage) |
| AgentClientBroker | Interface between clients and server as well as Sync one mailbox. (Manual Requests [A2]) |
| ArchivePoints | Activity when running Archivepoints applet (archivepoints.exe) - FSA Archiving |
| ArchiveService\ArchiveTask | Mailbox archiving, sync etc. (Processes mailbox and user requests) |
| AuditViewer | When running the audit viewer applet (auditviewer.exe) |
| AuthServer | Permission Checks when archiving and restoring. |
| AutoExchangeItems* | Legacy (Not available in EV 8.0) |
| BootStrapper | EV Powershell Snapin (EV 8.0) |
| CenteraPing | Centera Ping utility (Centeraping.exe) |
| CenteraVerify | Centera Verify utility (CenteraVerify.exe) |
| Configuration | Pending |
| ConvertSvc | Used to convert Services into Tasks when upgrading to EV 6.0. |
| CustomRulesWrapper | Works with Custom Filters. |
| DeDuplicationCache | COM Deduplication Cache Component |
| Deployment_Scanner | Records the running of Deployment Scanner. |
| DirectoryService | Manages requests for information to the directory database. |
| DVSSpy | DVSSpy utility |
| DSSBroker | Discovery Search Service Broker for Clearwell eDiscovery |
| EVArchivingReportGenerator | Used during Exchange Mailbox Archiving to Generate Report |
| EvAzUtil | Roles Based Administration (RBA) Configuration |
| EVClientAccessPolicySyncTask | EV11 - Client Access Provisioning task for Enterprise Vault Search. |
| EVConverterSandbox | Document conversion |
| EvConvertNT4Placeholders | Run to convert NT4 placeholders to Windows 2000 reparse point style placeholders |
| EVDatabaseUpgrader | EV Database Upgrader Utility |
| EVDominoExchangeMigration | The main source for the EV Domino to Exchange migration tool |
| EVDominoExporter | Exports savesets to a Lotus Notes database. |
| EVDominoRetentionPlans | Command-line tool for saving retention plan configuration to the Directory DB |
| EVDuplicateCleaner | EV Duplicate Cleaner |
| EVEARemovalUtility | A command line utility that removes Extended Attributes from files (FSA) |
| EventFilterController | Event Log Filter controller |
| EvExchangePolicySyncTask | EV Exchange Provisioning Task |
| EVExchangeWebServicesProxy | Used with EV Web Services Proxy |
| EvFileArcSvr\EvFsaArchivingTask | FSA Archive Task |
| EvFilePrnSvr\EvFsaPruningTask | FSA Pruning Process |
| EVFileSvrArcMngr | Used for restore, folder policy assignment and "perfmon" counter collection. |
| EvFsaBackupMode | Command line utility for setting the EV Placeholder Service into/out of backup mode |
| EvFsaCelerraDelOnDelTask | Used when utilizing the Delete on Delete Function on a Celerra Device |
| EvFileSyncSvr\EvFsaSyncTask | FSA Synchronization process. |
| EVLotusDominoArchivingTask | Mailbox Archiving Task for Lotus Domino |
| EVLotusDominoJournalTask | Journal Archiving Task for Lotus Domino |
| EVLotusDominoPolicySyncTask | Mailbox Provisioning Task for Lotus Domino |
| EVLotusDominoProfileDocTool | Command-line tool for viewing/zapping the profile document in a Domino mailbox |
| EVMDSBuildTask | Metadata Store Build Task. Used with IMAP and fast browsing |
| EVMonitoring | Used to monitor Vault Stores information for EVOM |
| EVMoveArchiveTask | Used for the Move Archive Process. |
| EvNetAppPHSvr | Local FSA Agent for remote NetApp filer. |
| EVPM | EVPM script activity.(Enterprise Vault Policy Manager) |
| EVRights | Use EVrights.exe to grant user rights to users and groups from a command line or batch file |
| EVRunDll | Used during running of EV Configuration Wizard. |
| EVservice | Used for startup and shutdown of services in scripts. |
| EVSPSArcSvr\EvSharePointArchiveTask | Sharepoint Archive Task functions |
| EVSPSArcSvc | Sharepoint Archive Service functions |
| EVStgFileMngr | Storage File Manager Shell is the root process that manages all sub processes and threads |
| EVStgOfflineOpns | Storage Offline Operations (Works with MigratorServer) |
| EVStorageQueueBroker | Responsible for allocating the work to the Storage Archive processes |
| EVTelemetry | Responsible for collecting and reporting telemetry data |
| evsvr | Current activity of EVSVR utility (EVSVR.exe) |
| ExportRetentionCategories | Utility related to Data Classification Service (DCS) |
| EVSystemInfo* | Legacy : Appears to have been replaced by Deployment Scanner Process (File gathering utility) |
| EVTaskGuardian | Controls the Tasks, starts tasks per schedule |
| EVUsageAnalyzerService | Scans periodically for entitlements and the current usage, Creates summarized and detailed reports |
| EVUpdatePlaceholderFormat | Repairs the placeholders to reflect the original size, not 0KB. |
| ExportArchiveWizard | Exports archives from within the Administration Console |
| ForceMonitoringUtil | ForceMonitoringUtil Application forces Monitoring to run on an EV Server |
| FSAReportingConfigUtility | FSA Reporting Config Utility activity |
| FSAReportingService | FSA Reporting Scanning activity |
| FSAReportingUtility | FSA Reporting Scanning activity |
| FSAReportingWebServiceConfig | Configures the FSA Reporting Web Services |
| FSARunNow | FSARunNow Utility (FSARunNow.exe) |
| FSASummaryMigrator | FSA update utility |
| FSAUndelete | FSA Undelete utility. See HOWTO57575 for details |
| FSAUtility | FSAUtility application (FSAUtility.exe) |
| IMAPNotificationEmailViewer | IMAP notification email viewer utility |
| IMAPServer | IMAP server process |
| IndexBroker | Manages the IndexServer processes, finds and mounts Index Volumes needed for processing |
| IndexCheck | IndexCheck utility (Indexcheck.exe) |
| IndexServer | Deals with adding, deleting and searching for items from Alta Vista indexes |
| inetinfo | IIS Admin Service Helper (Not usually needed to be Dtraced) |
| JournalMailboxManager | Gets details of the Journal Mailboxes with Monitoring Web App. |
| JournalService\JournalTask | Journal Archiving Task operations |
| MigratorServer | Server-Side PST Migrations and Content Cache (Vault Cache) activity on server |
| mmc | Main EV administration console. |
| Monitoring Agent | Operations Manager Monitoring Agent which gathers EV Server information for EVOM |
| MonitoringConfigUtility | Used to install and upgrade the EnterpriseVaultMonitoring Database |
| MonitoringMiddleTier | How EVOM Web App communicates with the EVOM database (Integration of EVOM & Reporting) |
| MonitoringWebAppConfig | EVOM Webapp Configuration |
| NSFMigrator | NSF Mail Migrator (Import) |
| NSFMigratorServer | Collects all the setting details required for migrating NSF files. |
| NTFSCenteraMigrator | When using NTFS to Centera Migration process. |
| openssl | openSSL interactions. |
| PermissionsBrowser | Permissions Browser applet (Permissionsbrowser.exe) |
| PstCollectorTask | PST Collector Task activity |
| PSTLocatorTask | PST Locator Task activity |
| PSTMigrator | This is the wizard UI it is NOT actually migrating the items. |
| PSTMigratorTask | Client-Side PST Migrator Task activity |
| PublicFolderService\PublicFolderTask | Public Folder archiving |
| RetrievalService\RetrievalTask | Retrieval of items into mailbox (not viewing of items) |
| RtnFolder | Retention Folder CLI |
| ShoppingService | Adding/removing/updating Shopping Baskets |
| SiteMan | Monitoring Configuration Utility |
| StorageArchive | Storing of archive items onto disk. |
| StorageCrawler | Replacement for StorageReplayIndex. Used during reindexing |
| Storage Delete | Deletion of items as well as NTFS To Centera Migration |
| StorageFileWatch | Post processing of items(into shortcuts) as well as collections (CAB and Centera) |
| StorageManagement | Overall Management of Storage for creation of Vault Stores and Partitions |
| StorageOnlineOpns | Viewing of archived items, Simple API |
| StorageReplayIndex* | Legacy - Used during reindexing |
| StorageRestore | The storage side of retrieving items so this gets the item from disk to pass to retrieval service. |
| StorageServer | Controls the Storage Service |
| TaskController | Called by TaskGuardian to start Task processing (Task Controller Service) |
| VaultConfiguration | Configuration Wizard used when configuring EV |
| w3wp | IIS activity |
| + | All other Executables |
Accelerators (Compliance Accelerator[CA]\Discovery Accelerator [DA]):
| Process | Description | Product |
|---|---|---|
| AcceleratorManager | Manages and Launches the AcceleratorService.exe | CA, DA |
| AcceleratorService | Process to control Remoting capabilities and control all Customer processing | CA, DA |
| AcceleratorService64 | Process to control certain Customer's tasks in CA 14.x/VAS | CA |
| ADSynchroniser | Synchronizes user information from Active Directory or Lotus Domino | CA, DA |
| AnalyticsConversationAnalyserTask | Controls the Discovery Accelerator Analytics Conversation Analysis processing | DA |
| AnalyticsIngesterTask | Controls the Discovery Accelerator Analytics ingestion processing. Controls the Hotword Analysis processing in CA 12.5 and higher. | DA, CA |
| AnalyticsServerApp | Controls the Discovery Accelerator Analytics capability | DA |
| IR.Classifier.WorkerService | Process to control Intelligent Review predictions and relevancy based on the models in the database (IR 2.0 CAVAS 14.3) | CA |
| IR.ModelBuilder.WorkerService | Process to control Intelligent Review model creation based on item metadata/content (IR 2.0 CA/VAS 14.3) | CA |
File Server with File System Archiving Agent (FSA):
| Process | Description |
|---|---|
| EvPlaceholderService | FSA Placeholder services, called to created placeholders as well as when they are viewed. |
| FileScreenService | FSA File Blocking services, called to block files according to policy |
EV Reporting:
| Process | Description |
|---|---|
| EVDeployReports | The configuration utility that deploys EV Reports to the SQL Reporting installation |
| ReportingServicesService | Renders the EVReports on SQL 2008, prior versions of SQL rely on the w3wp process |
Client workstation with the EV Client Add-on:
| Process | Description |
|---|---|
| ResetEVClient | Performs a number of housekeeping tasks in an attempt to fix common client problems |
Enterprise Vault 10.0 64-bit Indexing:
For Dtracing EV 10.0 Indexing components, see https://www.veritas.com/docs/HOWTO56255 for further details.
| Process | Description |
|---|---|
| EVIndexAdminService | EV Indexing Admin Service - See HOWTO56312 |
| EVIndexMoveTask | Process for Moving an Index (Changing location) |
| EVIndexQueryServer | Process interacting with 64 Bit Indexing Engine for searching |
| EVIndexVerifyTask | Process when performing a Verify on an Index |
| EVIndexVolumesProcessor | Responsible for pushing items to 64 Bit Indexing Engine |
EV Storage Queue (Storage Safety Copy):
For Dtracing EV 11.0 Storage Queue, it is required to to enable the following:
ArchiveTask
StorageOnlineOpns
EVStorageQueueBroker
StorageArchive
Note: Additional processes may be added or current processes may be changed with newer versions of Enterprise Vault so this list may not be complete.
Related Knowledge Base Articles
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.