Problem
When trying to configure a MSDP Cloud pool, the user must fetch the buckets and is unable to.
Error Message
invalid command parameter: RDSM has encountered an issue with STS where the server was not found: getDiskVolumeInfoList
From OID 364 log (from nbrmms):
02/11/2021 18:11:08.333 [Debug] NB 51216 364 PID:32197 TID:140383019333376 File ID:222 [No context] 1 [STS Service] Azure: Crl_Options::addCurlEasyPerform: ERROR: Failed to download, curl error 6
02/22/2021 18:00:35.777 [Debug] NB 51216 364 PID:11564 TID:140440906544896 File ID:222 [No context] 5 [STS Service] Azure: CloudRevocationCheck::crlHandler:Performing Certificate data collection for URL: https://nbmedia1.blob.core.windows.net
Cause
The machine was unable to resolve the cloud provider URL.
Solution
This particular machine was a media server hosted in the cloud, and NetBackup must be able to resolve the URL listed in the oid 364 log. This issue is likely to only be seen in environments hosted in the cloud. Once the machine could resolve the host name and connect to that URL MSDP Cloud pool configuration was able to continue.
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