Problem
Enterprise Vault (EV) 12.2 backups cannot be performed by NetBackup 8.1
Error Message
The NetBackup bpresolver log (<install directory>\NetBackup\logs\bpresolver)
shows that Enterprise Vault version 12.2 is not supported:Given Directive <DIRECTIVE_NAME=> is NOT supported on EV version <12.2>.
Cause
Enterprise Vault (EV) 12.2 support is enabled in NetBackup 8.1 only after an Emergency Engineering Binary (EEB) is applied. This EEB has been attached to this TechNote as a hotfix (below).
Solution
Download and install the hotfix attached to this article.
Hotfix information:
Bug ID: ET 3931222
Version: NetBackup_8.1
Installation Location: client
Installation Instructions: Please follow the EEB Installer instructions available in the linked Related Article.
Package Contents:
eebinstaller.3931222.1.AMD64.exe Windows x64 Installation
Checksums:
1003563308 436224 AMD64/bpresolver.exe
Recommended service state: Ensure no backup or restore jobs are running while installing this hotfix.