SAP HANA backup fails with exit code:127

Problem

For a successful NetBackup configuration for each HANA appliance, the library libelf.so.0 must be linked to the libelf.so.0.8.12 file in each HANA box Operating System. The file location is /usr/lib64/ .

Error Message

SAP HANA backup fails with exit code 127, /usr/open/netbackup/bin/hdbbackint: error while loading shared libraries: libelf.so.0: cannot open shared object file: No such file or directory.

If libelf.so.0 file is missing then SAP HANA backup fails with an error as displayed in the image:

Cause

The libelsf.so.0.8.12 file is missing from the IBM and HITACHI SAP HANA appliances. So NetBackup hdbbackint script is not invoked and backup fails on the SAP HANA appliance.

Solution

If the file is not available at the /usr/lib64/ location, you need to copy the libelf.so.0.8.12 file from the installable of SUSE SLES 11 SP2 at the same location.

Afte r you copy the file, run the following commands:

• cd /usr/lib64/
• ln -s libelf.so.0.8.12 libelf.so

Applies To

SUSE SLES 11 SP1